A Salesforce Administrator can be best understood as the one who is responsible for customizing and maintaining the system or the work platform as per the company’s requirements.
What is the Salesforce Admin Certification?
Salesforce Admin Certification is a certification exam and the very first step for anyone willing to seek a successful career in salesforce technology. Evolving as a Salesforce Admin can turn out to be quite beneficial from the viewpoint of long-term career growth.
Presently, Salesforce holds an elevated position among all the Customer Relationship Management (CRM) products. Salesforce products and services are used across almost all the industrial sectors and are best known for providing cloud solutions for various departments such as sales and marketing, analytical services, artificial intelligence, app development, and the internet of things.
Career Prospects and Opportunities with Salesforce Admin Certification:
Salesforce Admin Certification is a career opportunity for the ones who are interested in learning something new, as well as for the professionals and experts who fancy using the latest technology. This admin certification from Salesforce is designed for the ones who have some prior knowledge and experience with Salesforce technology, and intend to help the companies to upgrade with the new additional competing features and updates.
The various job opportunities to begin with the Salesforce admin journey can be foremost of the Salesforce administrator, whereas apart from this, job roles like that of the support engineer in the non-Dev role or the support engineer profiles can also be considered as great career options.
However, unlike many other programs, there are no certification tiers in Salesforce Admin Certification, it rather focuses on the various job roles, common among admin professionals. Accordingly, this certification category comprises two major certifications – the Salesforce Certified Administrator and the Salesforce Certified Advanced Administrator having remarkable critical thinking, skills of adaptability, and managing the whole work platform in accordance to the latest technical updates of an organization. Going further into more details:
- The Administrator Certification targets experienced professionals of Salesforce, who are accountable for structuring reports; handling workflow, security, users, and their data; as well as managing the database of the dashboards.
- The Advanced Administrator Certification targets the administrators of Salesforce with comprehensive experience accompanied with an exceptional knowledge of Salesforce applications and also the intelligence of strengthening the features and capabilities to enhance productivity effectively.
Furthermore, if one wishes to stand out, then it is suggested to go for other certifications offered by Salesforce as well. This may include the certifications directed towards sales and marketing, developers, or the ones who work with the CPQ and Pardot platforms. But however, if one is not yet willing to move on to other certifications and are content with managing users, data and security, creating reports and workflows, or handling and customizing Service and Sales Cloud apps, then there would be only one exam that is required to revise for is Maintenance exams. These exams are mandatory and are needed in order to proclaim that the concerned person is keeping up with all the updates related to the Salesforce admin technology.
And also, it is to be noted that, the job opportunities aren’t confined to technical roles only, but there are also available several other non-technical positions after procuring the Salesforce Admin Certification.