Record types in Salesforce allow you to offer different business processes, picklist values, and page layouts to different users. They can be used to create different versions of a record for different purposes. For instance, a sales organization might have different sales processes for different products, each requiring a different record type. Page layouts control the layout and organization of fields, related lists, and custom links on object record pages. They determine which fields are visible, read-only, or required. Together, record types and page layouts enable the customization of user experiences and data entry processes based on specific business needs.
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