Administration

Sales Cloud Concepts

Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar
Understanding Leads and Opportunities
Adding A Lead
Adding An Account
Edit An Account Record
Adding A Product To An Opportunity
Sales ID
Adding A Task
Connect To Microsoft Outlook
Send And Add An Email
Logging A Call
Document Tab
Web to lead
Web to case
Assignment Rules
Auto response Rules
Sales automation
Converting A Lead
Team Contacts
Adding An Opportunity
Adding A Contact
Creating A View
Activity History
Submitting A Case
Campaigns Partner Roles Portals
Communities

Standard SFDC Applications

CRM Content
Chatter
Knowledge
Entitlements & Service Contracts
Answers
Mobile
Customer Portal Partner Portal
Force.com Sites

Sales force.com Overview

Overview of products
Sales cloud and jigsaw
Service cloud and Remedyforce
Social Chatter and Radian6
Custom Force.com, Database.com, Heroku
App exchange
Editions and pricing

Service Cloud Concepts Create Case

Researching and Resolving Cases
Communicating the Outcome
Automate case management
Capturing and associating cases efficiently
Helping customers helping themselves
Improving productivity
Manage Cases

Security

User Security and Authentication
Session Security Network
Security Security Tokens
Data Security

Standard Objects

Account
Person Account
Contact
Lead
Campaign
Opportunity
Quote
Product and Price Bank
Case
CRON Trigger

Managing Users

Profiles
Roles
Groups
Queues
Permission Sets

Securing and Sharing Data

Object-Level Security
Field- Level Security
Record-Level Security
Field Accessibility
Record Types

Automate Business Process with Workflow Developing Approval Processes

Formulas
Syntax
Object Formulas
Where Do I Use Them?
Workflows & Business Rules
Visualforce
Limitations
Best Practices
Predefined Function and experiment

Going Global

Divisions
Locale
Currencies
Advanced currency Management
Translating the User Interface
Import
Export

Using Analytics

Running Dynamic Reports
Custom Report Types
Dashboards
Analytic Snapshots

Overriding Link, Tabs and Label Sending Mass Email Importing Data

Import Data wizard
APEX Data Loader
From Command Prompt

Monitoring your Org

Debug Logs
Email Logs
Login History
View Setup Audit Trail
Time-based Workflow
Scheduled Job
Outbound Messages
Apex Job Queue
Import Queue
Mass Email Queue
Case Escalation Rule Queue
Entitlement Process Queue
Bulk Data Load Jobs

Advanced Topics:
Work.com
Global Actions

Development

1. Enable Developing mode
2. over View about Developer Console
3. Installing Eclipse
4. Overview about using eclipse and options
5. Installing ant and Maven in the eclipse

OOPS (Object-oriented programming)

1. MVC Architecture
2. Comparision of MVC to APPS
3. OOPS Basics
4. Lexical
5. Tokens
6. Identifiers
7. Variables
8. Data Types
9. Methods
10. Access Modifiers
11. Comparission between Method/Function and Procedure
12. Classes

1. Creation of Variables

Getter Methods
Setter Methods
Creation of Methods
with Sharing
With Out Sharing

13. Creation of Objects
14. Reference Variables
15. Constructors
16. Class Scope
17. Static Variables
18. Static Methods
19. Static Blocks
20. Final Variables
21. Final Static Variables
22. Arrays
23. Advantages and Disadvantages of Arrays

Apex
24. Collections

List Class and Method
Set Class and Methods
Map Class and Methods

25. Select Option Class
SOQL (Object Query Language)

Group By
Having
Limit
Offset
Update Lock
Parent to Child object Query
Child to Parent object Query
Aggregate Result

26. Compression of Database. Query and static query
27. Governing limits for SOQL
28. DML operations
29. Database. DML operations
30. Compression of DML with Database.DML
31. Database. Save Point
31. Database. Rollback operations
32. Inheritance in Class
33. Overriding classes
34. Working with workbench
35.Writing a test classes
36.SOQl Governing limit
37.DML governing limit
38. DML on No . of records
39. Future Methods
40. Setup Objects
41. Non Setup Objects
42. Mixed DML exception
43. AsyncApexJob class
44. Batch Apex

Custom Iterable Class
Database.QueryLocator
Start Method
executeMethod
finshMethod
Database.BatchableContext
Implementing Database.Stateful Interface
Calling Future Methods
Creating a future methods in a batch
Invoking callouts from Batch apex
Implementing Database.AllowCallouts
Calling batch with in a batch
Handling exceptions in batch apex
Sending email from finish
Invoking another batch from Batch
Serializing Batch apex

45. Email Services

Outbound Email Services
Single Email Message
Sending Pdf attachment
Sending Email Template
Attaching VF page as an attachment
Attaching the Email to activities
Creating a PDF from future methods
Mass Email Message

8. Governing Limits
2. Inbound Email Service

Creating Inbound Email Handlers
Creating Inbound Email Service
Creating a lead based on inbound email
Invoke a batch apex based on Inbound

46. Schedule Apex

Implementing Schedule Apex
Cron Trigger
Invoking Batch Apex
Invoking Future Methods from Schedule Apex
Invoking the Callouts from Schedule Apex
Sending Email from Schedule Apex
Test Classes
Governing Limits

47. Triggers
1. Trigger Events
2. Trigger Context variables
3. Insert Triggers
1. Trigger. New in before insert and after Insert .
2. DML in before insert and after Insert.
3. System validation and before Insert Trigger Combination.
4. System validation and Before Insert and custom validations.
5. System validation and Before Insert, Custom validation and after Insert trigger
Combination.
6. System Validation, Before Insert, Custom validation, after insert, Assignment Rule
Combination.
7. System Validation, Before Insert, Custom validation, after insert, Assignment Rule,
Auto Response Combination
8. System Validation, Before Insert, Custom validation, after insert, Assignment Rule,
Auto Response, workflow Combination
9. System Validation, Before Insert, Custom validation, after insert, Assignment Rule,
Auto   Response workflow 1, workflow rule 2   Combination
10. System Validation, Before Insert, Custom validation, after insert, Assignment Rule,
Auto   Response workflow 1, workflow rule 2, Rollup summary combination
11.System Validation ,Before Insert, Custom validation, after insert ,Assignment
Rule, Auto     Response workflow 1, workflow rule 2 ,Rollup ,Formulas combination
4.Update Triggers
1.Trigger.Old
2.Trigger.OldMap
3.Trigger.New
4.Triger.NewMap
5.Recursive trigger
6.Trigger handlers
7.Trigger’s on Parent Child objects

5.Delete Triggers

Trigger. Old
Trigger. OldMap

6.Undlete Triggers

Trigger. New
Trigger. New Map

Invoking Batch Apex from Triggers
Invoking Schedule Apex from Triggers
Invoking Email’s from Triggers
Invoking future Methods from Triggers
Invoking Callouts from Triggers
Invoking apex classes from Triggers
Dataloader with Triggers
Test Classes

48. Schema Programming

Invoking List of object from Schema
Invoking List of field from a given object
Comparing the data type and fetching PickList fields from the object
Creating a custom picklist field with the options from the given picklist field from given object
Fetching the list of tabs available in the schema

49. Extentions

Standard Controller
Standard Set Controller
Boot Strap
Inheritance

50. Custom Setting :

List
Hierarchial

INTEGRATIONS(With Out Coding)

Apex based Sharing rules
Apex based auto approval process
Wrapper Class

Visualforce:

1.Create VF Page

Using Url
Using Developer Console
Using Eclipse
Using Standard Navigation

2.Printing Static data
3.Binding the global data on VF page
4.Global Objects in VF page
5. Apex:PageBlock
6. Apex:PageBlockSection and apex :PageBlockSectionItem

7.Input Components

InputText
InputField
InputHidden
IinputSecret
InputTextArea
InputCheckbox

8.Output Components

OutputText
OutputLabel
OoutputField

9.Creating Custom Account object Edit Page
10.Creating Custom Object Detail page
11.CSS in VF page

Internal CSS
InLine CSS
External CSS using static Resource

12.JavaScipt in VF page

Internal javascript
External javascript
Events & validations
Invoice pages

13.Jquery in VF page

Establish a plugin using Static Resource
Establish a plugin using Url
AutoComplete
Paginations

14.Ajax in VF page

Sforce connection
Querying data from VF page
DML operations directly form VF page without apex

15.AutoLookup functionality using Ajax and Jquery

16.List Views

PageBlockTables
Data Tables
Data List
Enhanced list view
Insert,Include and define
Panel Grid,Panel group ,output panel
SelectList,Selectoption,SelectOptions
.Establishing Connection between Apex and VF page using Controller
Custom Picklistfied using SelectOption
Action Support ,ActionFunction,Action Pooling
Remote method invocations
Soap call form VF pages
Charts and Dashboard using VF page
PDF pages
Visualforce custom Components
Apex pagination
Data transfer between the pages
Controller and Extensions
Overidding the Standard buttons and links
S Controllers

Course Duration:

Admin : 4-5 Weeks

Developer:; 4-5 Weeks

Admin + Developer: 8-9 Weeks

Lightning: 4-5 Weeks

Our Instructor Specialities:

– Having 10+ years of experience
– Real-time working professional
– Corporate Trainings
– Online Training
– Trained more than 3000+ students
– 4X Certified
– Friendly and Supportive Nature

Features

- Project based e-learning

program

Assignments and Practical activities
Special focus on each trainee
Interview preparation
Resume preparation
Certification Assistance
Live project code
Exposure to live environment

Course Syllabus